Privacy Policy

Introduction

At Casatoo.pt ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property monitoring services.

Information We Collect

We may collect and process the following types of information:

• Personal identification information (name, email address, phone number)
• Usage data (how you interact with our website and services)
• Device information (browser type, operating system, IP address)
• Location preferences for property searches and alerts

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our property monitoring services
• To send you property alerts and notifications
• To improve our website and services
• To communicate with you about our services
• To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With trusted service providers who assist us in operating our website and services
• When required by law or to protect our rights and safety
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent

Cookies and Tracking Technologies

When analytics are enabled for a release, Casatoo uses PostHog for privacy-minimized product journeys and Umami for aggregate website traffic. We do not send your email address, full landing URL, external referrer path, or property-search query string to these analytics tools. Session recording and automatic interaction capture are disabled.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

Anonymous attribution identifiers are retained for up to 90 days. Identified product analytics are retained for up to 13 months, and privacy-minimized daily aggregates for up to 25 months. Financial and legal records follow separate statutory retention requirements.

Your Rights

Under applicable data protection laws, you may have the following rights:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to restrict processing of your information
• Right to data portability
• Right to object to processing

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@casatoo.pt.